Latency
The time it takes from the moment a user sends a request to the AI until the first response appears on the screen or the full result is completed.
Detailed explanation
Why It Matters in AI Tool Selection
Latency directly impacts user experience (UX). For real-time consultation chatbots or voice assistants, a latency exceeding 1 second disrupts the flow of conversation, causing credibility to plummet. On the other hand, for bulk report summarization or code generation tools, overall processing speed (TPS) is more important. You should prioritize between 'response speed' and 'processing capacity' based on your business objectives.
Checklist for Selection
- Real-time chat apps: Check if TTFT is under 500ms.
- Voice AI services: Check if end-to-end (E2E) latency is between 300–600ms.
- Bulk data processing: Choose tools with higher overall completion time (throughput) rather than individual response speed.
- When offline environments are required: Consider on-device AI models that do not have internet connection delays.
Performance Examples
As of May 2026, GPT-4o shows an average TTFT of around 460ms, making it suitable for general chat. In contrast, Groq's Llama 3-based API, an ultra-fast specialized inference engine, exceeds 800 TPS, providing lag-free real-time feedback even in complex agent workflows.