NLP
A core AI technology that enables machines to understand and generate human language. It includes NLU to capture context and intent, and NLG to generate sentences. Currently, it performs advanced translation, summarization, and reasoning based on Large Language Models (LLMs). It is an essential engine for implementing business automation by converting unstructured data into valuable information.
Detailed explanation
Why It Matters in Tool Selection
The performance of NLP technology directly impacts user experience (UX) and work efficiency. When introducing AI to advanced tasks such as data analysis and legal/medical document review beyond simple chatbots, how accurately the tool captures the nuances of language determines the success of a project. In particular, for agglutinative languages like Korean, it is essential to check for dedicated optimization.
What to Check
- Does it accurately understand specialized terminology from specific industries (finance, healthcare, IT, etc.)?
- Does it accurately handle honorifics, neologisms, and contextual omissions unique to Korean?
- Does it retain the context of the beginning of long input sentences without losing it by the end?
- Is the response latency within an acceptable range when applied to real-time services?
Use Cases
It is used for tasks such as automatically classifying complaints by type through sentiment analysis of tens of thousands of customer service logs, or extracting key clauses from complex contracts to write summary reports.
Confusing Terms
NLU (Natural Language Understanding)
A subfield of NLP focused on analyzing the meaning, intent, and sentiment of input sentences to enable machines to 'understand' them.
NLG (Natural Language Generation)
Focuses on technology that 'generates' natural, human-readable text based on data.