Amazon Lex
Amazon Lex is a fully managed AI service for building conversational interfaces into any application using voice and text.
Free + paidWebiOSAndroidKoreanLLM-basedMultimodal
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Amazon Lex is a fully managed AI service for building conversational interfaces into any application using voice and text. Powered by the same technology as Alexa, it provides advanced natural language understanding (NLU) and automatic speech recognition (ASR). It enables developers to build, test, and deploy sophisticated chatbots quickly without managing infrastructure, integrating seamlessly with AWS services like Amazon Connect.
Key features
- Advanced NLU
- Automatic Speech Recognition (ASR)
- Multi-turn Conversation Management
- Amazon Connect Integration
- One-click Deployment
- Visual Conversation Designer
- Streaming Conversation Support
Pricing
Use cases
- Customer Service Chatbots
- Interactive Voice Response (IVR)
- Informational Bots
- Booking and Ordering Automation
Who it is for
Enterprise DevelopersContact Center OperatorsSolution Architects
Integrations
Amazon ConnectAWS LambdaAmazon KendraFacebook MessengerSlack
Tags
AWSNLU
How we verified this
Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.
Last verified 08/30/2026Verified sources: 1
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