Delfino AI

Delfino AI is an AI-powered platform designed to automate the repetitive phone calls that providers' offices make to insurance payors. Its core capability involves navigating IVRs, waiting on hold, and conversing with live representatives to retrieve specific information. The platform supports key functions such as eligibility and benefit verification, prior authorization requirement and status checks, and claim status inquiries and follow-ups. Targeting healthcare providers and administrative staff, Delfino AI streamlines workflows by handling tasks like confirming provider network status or copay amounts. The platform is HIPAA compliant, utilizing Vanta for monitoring, though specific pricing details are not explicitly provided in the source text.