Open
Open is an AI-powered all-in-one customer support platform designed to automate and unify communication across channels.
Contact for pricingWebOpen source
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Open is an AI-powered all-in-one customer support platform designed to automate and unify communication across channels. It features a single AI engine that supports Email, Chat, SMS, Social, and Voice, achieving a 77% automation rate for complex cases like refunds and account updates. Used by major enterprises, it offers rapid integration with existing helpdesks and enterprise-grade security. Pricing is not publicly listed.
Key features
- Unified omnichannel AI engine
- Automation of complex workflows
- Rapid integration with existing helpdesks
Pricing
Use cases
- Automating refunds and account updates
- 24/7 omnichannel support coverage
- Enterprise-grade customer service automation
Who it is for
Enterprisessupport teams
Integrations
ZendeskHubSpotSalesforceIntercomFreshdeskTwilio FlexGorgiasShopifySlackNotionGmailGoogle DriveConfluenceDropboxJiraZapier
Tags
API
How we verified this
Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.
Last verified 09/06/2026Verified sources: 1
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