Sensely
Sensely is an empathy-driven conversational AI platform designed to improve health outcomes and member experiences.
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Sensely is an empathy-driven conversational AI platform designed to improve health outcomes and member experiences. Key features include an avatar-based interface preferred by users for its accuracy, trusted clinical content sourced from Mayo Clinic and NHS, and an Insight Engine that leverages real-time data for personalization. It supports multi-channel deployment across web, SMS, and messaging apps. Target users include healthcare providers, insurers, and enterprises. Pricing details are not publicly listed.
Key features
- Avatar-based conversational interface
- Clinical content from Mayo Clinic and NHS
- Insight Engine for real-time user analytics
- Multi-channel deployment (Web, SMS, WhatsApp, etc.)
- Custom conversation creation tools
Pros & cons
Collected from user feedback found in web search
Pros
- 4 out of 5 users prefer avatar over text interface
- Reduces unnecessary expensive services like emergency rooms by 14%
- Reduces readmissions for 30 days for congestive heart failure by 75%
- Improves disclosure rates about diseases, drinking, smoking by 250% vs phone
- 3x more accurate responses engaging with avatar versus person
- Trusted content sourced from Mayo Clinic and NHS
Cons
- Triage software missed Sudden Onset Sensineural deafness in reported case leaving permanent damage
- Cannot be used if no symptoms but acutely hypertensive
- Documented safety concerns regarding triage capabilities
Pricing
Contact for pricingStarting price: Contact for pricing
Verified on: · Recheck pricing on the official page
Use cases
- Clinical triage and symptom assessment
- Member engagement and health education
- Patient navigation and support
Who it is for
Healthcare providersinsurers
Integrations
NHSMicrosoft TeamsSalesforce Service CloudTwilioEpic EHRCerner
How we verified this
Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.
Last verified 08/02/2026Verified sources: 1
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