Observe.AI
Observe.AI provides an AI platform for customer experience, featuring voice-first AI agents that automate calls and routing.
PaidDesktopAPILLM-basedMultimodal
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Observe.AI provides an AI platform for customer experience, featuring voice-first AI agents that automate calls and routing. Key capabilities include VoiceAI and ChatAI Agents for end-to-end automation, AI Copilots for real-time agent guidance, and Conversation Intelligence for automated QA and compliance monitoring. Targeted at contact centers and enterprises aiming to improve CSAT and operational efficiency, the platform ensures data governance with SOC 2 Type II and HIPAA compliance. Pricing is custom and requires talking to sales.
Key features
- VoiceAI and ChatAI Agents for end-to-end automation
- Real-time agent assistance and workflow automation
- Automated QA for 100% of interactions
- Data governance with SOC 2 Type II and HIPAA compliance
Pricing
PaidStarting price: US$100/mo
Verified on:
Use cases
- Automating customer calls and intelligent routing
- Real-time agent assistance for faster resolution
- Automated QA and compliance monitoring
Who it is for
Contact centersenterprise customer service teams
Integrations
SalesforceZendeskTalkdeskFive9GenesysAmazon ConnectZoomMicrosoft TeamsHubSpot
How we verified this
Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.
Last verified 08/30/2026Verified sources: 1
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