Trace

Trace

Trace provides voice AI agents that resolve customer calls end-to-end for fintechs, banks, and insurers.

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Overview

Trace provides voice AI agents that resolve customer calls end-to-end for fintechs, banks, and insurers. The system securely executes tasks via APIs, such as tracking transactions, processing card applications, and managing fraud or lockout requests while adhering to strict policies. Target users include financial institutions aiming to automate high-volume customer interactions and improve reliability. Pricing information is not publicly listed, requiring direct contact for a demo.

Key features

  • End-to-end task execution via secure APIs
  • Transaction tracking with data retrieval and analysis
  • Automated card applications and product comparison
  • Fraud and complaint handling with policy adherence
  • Identity verification and lockout resolution

Pricing

Contact for pricingStarting price: US$45/mo

Verified on:

Use cases

  • Replacing lost or stolen cards
  • Tracking transactions and retrieving data
  • Submitting new card applications
  • Handling fraud reports and customer complaints
  • Resolving account lockouts via identity verification

Who it is for

Fintechsbanksinsurers

Integrations

SalesforceZendeskPlaid

How we verified this

Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.

Last verified 09/10/2026Verified sources: 1

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