Yuma AI

Yuma AI

Yuma AI is an autonomous support agent platform designed for e-commerce brands to automate customer service.

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Overview

Yuma AI is an autonomous support agent platform designed for e-commerce brands to automate customer service. It integrates with help desk software like Zendesk and Gorgias, enabling merchants to automate over 50% of support tickets by providing accurate, instant responses. The platform targets large Shopify merchants dealing with high volumes of requests, aiming to improve CSAT and reduce costs. Pricing details are available upon request.

Key features

  • Autonomous ticket resolution
  • Direct help desk integration (Zendesk, Gorgias)
  • Personalized shopping recommendations
  • Real-time store adaptation

Pricing

PaidStarting price: US$350/mo
View pricing page

Verified on:

Use cases

  • Automating customer support tickets
  • Converting social chats to sales
  • Providing instant product recommendations

Who it is for

Large Shopify brands & merchants

Integrations

ZendeskShopifyGorgiasSalesforce

How we verified this

Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.

Last verified 09/02/2026Verified sources: 5

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