Freshworks Freddy
Freshworks Freddy AI is a generative AI-powered suite designed to enhance customer support, sales, and marketing.
Free + paidWebiOSAndroidKoreanLLM-based
Visit websitefreshworks.com
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Freshworks Freddy AI is a generative AI-powered suite designed to enhance customer support, sales, and marketing. It features Freddy Self-Service for automated customer interactions, Freddy Copilot to boost agent productivity, and Freddy Insights for predictive analytics, helping businesses scale operations and improve engagement through an intuitive interface.
Key features
- Freddy Self-Service
- Freddy Copilot
- Freddy Insights
- Email Summarization
- Response Rephrasing
- Workflow Automation
- Predictive Sales Insights
Pricing
Use cases
- 24/7 Customer Support Automation
- Drafting Agent Responses
- Churn Prediction
- Marketing Campaign Optimization
Who it is for
SMBsCustomer Support TeamsSales & Marketing TeamsIT Service Managers
Integrations
SlackMicrosoft TeamsShopifySalesforceWhatsApp
Tags
CRM AISaaS
How we verified this
Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.
Last verified 09/06/2026Verified sources: 1
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