Unthread
Unthread is an AI-powered helpdesk integrated natively into Slack to automate ticket resolution.
PaidwebapiLLM-based
Visit websiteunthread.io
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Unthread is an AI-powered helpdesk integrated natively into Slack to automate ticket resolution. It provides end-to-end workflow automations powered by agentic AI, supports multiple channels including Slack and email, and features self-learning documentation. Targeted at IT, HR, RevOps, and customer support teams, it offers a 14-day free trial with pricing starting at $75 per agent monthly.
Key features
- Slack-native ticketing
- Agentic AI workflow automation
- Omnichannel support (Slack, Email, Chat)
- Self-learning documentation
Pricing
Use cases
- Automating IT and HR support requests
- Centralizing customer support in Slack
- Tracking tickets from multiple channels
Who it is for
ITHRcustomer support teams
Integrations
SlackGmailMicrosoft OutlookSalesforceHubSpotJiraLinearWhatsAppIntercomZapierZendeskMicrosoft TeamsNotion
Tags
API
How we verified this
Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.
Last verified 09/10/2026Verified sources: 1
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