OpenAI Presence
OpenAI Presence is a managed enterprise platform for deploying governed voice and chat agents into high-volume, high-stakes workflows.
Contact for pricingManaged Enterprise DeploymentVoiceChatLLM-basedMultimodal
Visit websiteopenai.com
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OpenAI Presence is a managed enterprise platform for deploying governed voice and chat agents into high-volume, high-stakes workflows. OpenAI and deployment partners scope each job, connect only approved systems and knowledge, define policies and escalation rules, run simulations and acceptance tests, monitor production evidence, and propose controlled improvements. It is in limited general availability and is not a self-serve product; pricing, data handling, capacity, and service commitments are deployment-specific.
Key features
- Least-privilege connection of task-specific knowledge and tools
- Policies, SOPs, approvals, and human handoff rules
- Pre-deployment simulation and evaluation
- Real-time voice and chat agents
- Monitoring of session and behavior history and quality signals
- Codex-based change proposals and controlled rollouts
- Managed deployment by OpenAI FDE and designated partners
Pricing
Use cases
- Processing customer billing and support requests
- Insurance claim guidance and escalation to human review
- Outbound sales voice and chat
- Automation of internal IT service requests
- High-risk internal tasks requiring approval and auditing
Who it is for
Enterprise Customer Support TeamsIT Support and Operations ManagersBilling and Insurance Operations Administrators
How we verified this
Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.
Last verified 09/27/2026Verified sources: 1
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