Salesforce Agentforce

Salesforce Agentforce

Salesforce Agentforce is an autonomous AI agent platform that enables organizations to build and deploy agents capable of reasoning and taking action across sales, service, and marketing.

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Overview

Salesforce Agentforce is an autonomous AI agent platform that enables organizations to build and deploy agents capable of reasoning and taking action across sales, service, and marketing. Powered by the Atlas Reasoning Engine, it integrates deeply with Salesforce Data Cloud to provide context-aware, autonomous task execution. As of 2026, it has evolved into Agentforce 360, featuring advanced voice capabilities and enhanced reasoning for complex enterprise workflows.

Key features

  • Atlas Reasoning Engine
  • Real-time Data Cloud Integration
  • Low-code Agent Builder
  • Multi-channel Support (Slack, WhatsApp)
  • Agentforce Voice Support
  • Einstein Trust Layer Security
  • Pre-built Industry Templates

Pricing

PaidStarting price: Free (Foundations) / $2/conversation

Verified on:

Use cases

  • Automated Customer Support
  • Sales Lead Generation
  • Personalized Marketing Campaigns
  • Complex Workflow Automation
  • Voice-based Customer Service

Who it is for

Enterprise Customer Service TeamsSales and Marketing ProfessionalsIT and System AdministratorsEnterprise Architects

Integrations

SlackWhatsAppGoogle WorkspaceMicrosoft TeamsSalesforce Data CloudChatGPT

Tags

Agentforce 360

How we verified this

Company, pricing, and feature details come from the primary sources below and our latest verification pass. When sources disagree, the official source and the most recent check win.

Last verified 08/30/2026Verified sources: 1

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